Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the typical shipping timeframe for orders?
We offer standard shipping within 3-5 business days and express shipping options that arrive within 24-48 hours. Tracking information is provided via email as soon as your order leaves our warehouse.
Do my electronic products come with a warranty?
Yes, all hardware and devices purchased from NavStore include a standard 12-month manufacturer warranty covering technical defects. Extended protection plans are also available at checkout.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. For a full refund, items must be in their original packaging with all accessories included. A restocking fee may apply to opened items that are not defective.
Are the devices sold on NavStore brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all items sold on NavStore are 100% brand new and factory-sealed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure financing options through Klarna and Affirm for high-value purchases.
Do you offer international shipping?
Currently, NavStore ships to over 25 countries. International shipping rates and customs duties are calculated at checkout based on your specific location and the weight of the items.